Welcome to Duster Dollies. We respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services.

By using this website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Name and surname

  • Email address

  • Phone number

  • Physical address (for service purposes)

  • Any additional information you provide when contacting us or using our services

We collect information directly from you when you fill out a contact form, request a quote, or subscribe to our newsletters and updates.

2. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide requested services

  • Manage bookings and communicate service updates

  • Send important service-related communications

  • Improve our services, website, and user experience

  • Comply with legal obligations where applicable

We do not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We may share your information with trusted third-party service providers who assist us with operating our website, conducting business, or servicing you. These providers are required to keep your information confidential and are not permitted to use it for any other purpose.

We may also disclose your information if required by law or to protect our rights, property, or safety.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand how users interact with our website so we can improve it.

You have the option to accept or decline cookies when you visit our site. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

6. Your Rights

Under South Africa’s Protection of Personal Information Act (POPIA) and other applicable privacy laws, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Withdraw your consent for us to use your information

  • Object to the processing of your information

To exercise any of these rights, please contact us at info@dusterdollies.co.za.

7. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of third-party sites. We encourage you to read the privacy policies of those websites before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we manage your personal information, please contact us:

Duster Dollies
Email: info@dusterdollies.co.za